Client Portal - KOOLA'S TECH

KOOLA'S TECH

Client Services Portal

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Submit New Ticket

Have a technical issue? Submit a support ticket and our team will help you resolve it quickly.

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Track Your Ticket

Check the status of your existing ticket using your ticket ID and email address.

How It Works

1

Submit Your Issue

Fill out the form with details about your technical problem and attach any relevant files.

2

AI Analysis

Our AI system analyzes your issue and generates a diagnostic report for our engineers.

3

Expert Repair

Our team reviews and implements the fix, keeping you updated throughout the process.

4

Delivered Solution

Receive your optimized system with a detailed report of all changes and improvements.

Services We Provide

🌐 Website Issues

  • ✓ Site down or not loading
  • ✓ Broken pages or links
  • ✓ Design problems
  • ✓ Performance optimization

🖥️ Server Problems

  • ✓ Server configuration
  • ✓ Hosting issues
  • ✓ Server crashes
  • ✓ Resource optimization

💾 Database Issues

  • ✓ Connection errors
  • ✓ Data recovery
  • ✓ Performance tuning
  • ✓ Migration support

🔐 Security

  • ✓ SSL certificate setup
  • ✓ Vulnerability fixes
  • ✓ Malware removal
  • ✓ Access control

🔌 API & Integration

  • ✓ API errors
  • ✓ Third-party integrations
  • ✓ Authentication issues
  • ✓ Data synchronization

⚡ Performance

  • ✓ Slow loading times
  • ✓ Code optimization
  • ✓ Caching setup
  • ✓ CDN configuration

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